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What Our Customers Say

I recently had some carpets cleaned with Steve Richmond Carpets, I have found the service to be of a very high standard, and the work carried out was exceptional; Carpets look and feel like new and the smell is fantastic. The price was excellent, and the workmen showed up on time, even though I had to cancel first time around due to illness. They also called to my mother in law and cleaned her carpets on the same day too without an appointment being arranged by us. Would have no hesitation in recommending to family, friend and colleagues and reusing Steve Richmond Carpets again myself. Very pleased.

Christian Cody

When a tenant recently moved out of one of my wife’s rental properties, it was left requiring some redecorating which is included the replacement of carpets. One of Steve’s team came round to measure up, so he could quote her for new carpets from a range of floor coverings to suit her budget. Satisfied with the quote she ordered the carpet to be fitted and was done so to a very high standard and at her convenience. Unfortunately, with no fault to Steve, a small manufacture’s imperfection was discovered to the stair carpet. With no fuss and in double quick time Steve’s fitter’s came back to rectify the problem. Not only was the quality of Steve Richmond Carpets’ supply and fitting excellent, but his after care service and customer relations was also top notch. Following on from this, I have already task Steve to provide new floor coverings to our new house and would have no hesitation in recommending Steve Richmond Carpets to others.

Simon Jennings

This is a letter to thank you and your business for the new carpet you supplied and fitted in our home last week. A member of your team measured the space and worked out exactly what we needed including carpet grippers, underlay and dividing strips. We called in to the shop and took many samples home to get the right shade. After choosing the carpet, you worked out a very competitive price which we accepted. We were waiting for other building work to finish before we would be ready. The building work took a lot longer than we expected hence the long delay between the quote and the installation. After getting back to you months later you had all our details ready to go. Within a week a fantastic new carpet was installed which looks and feels great. Once again, thanks to you and your team for a great service and we look forward to dealing with you and your business again.

Huw Jones