Testimonials

Testimonials

 

Christian Cody – Mister Window Company

I recently had some carpets cleaned with Steve Richmond Carpets, I have found the service to be of a very high standard, and the work carried out was exceptional; Carpets look and feel like new and the smell is fantastic. The price was excellent, and the workmen showed up on time, even though I had to cancel first time around due to illness. They also called to my mother in law and cleaned her carpets on the same day too without an appointment being arranged by us.

Would have no hesitation in recommending to family, friend and colleagues and reusing Steve Richmond Carpets again myself.

Very pleased.

Christian Cody

Mister Window Company

 

Simon Jennings

When a tenant recently moved out of one of my wife’s rental properties, it was left requiring some redecorating which is included the replacement of carpets.

One of Steve’s team came round to measure up, so he could quote her for new carpets from a range of floor coverings to suit her budget. Satisfied with the quote she ordered the carpet to be fitted and was done so to a very high standard and at her convenience.

Unfortunately, with no fault to Steve, a small manufacture’s imperfection was discovered to the stair carpet. With no fuss and in double quick time Steve’s fitter’s came back to rectify the problem.

Not only was the quality of Steve Richmond Carpets’ supply and fitting excellent, but his after care service and customer relations was also top notch. Following on from this, I have already task Steve to provide new floor coverings to our new house and would have no hesitation in recommending Steve Richmond Carpets to others.

Simon Jennings

 

Huw Jones

Dear Steve,

This is a letter to thank you and your business for the new carpet you supplied and fitted in our home last week.

A member of your team measured the space and worked out exactly what we needed including carpet grippers, underlay and dividing strips. We called in to the shop and took many samples home to get the right shade. After choosing the carpet, you worked out a very competitive price which we accepted.

We were waiting for other building work to finish before we would be ready. The building work took a lot longer than we expected hence the long delay between the quote and the installation. After getting back to you months later you had all our details ready to go. Within a week a fantastic new carpet was installed which looks and feels great.
Once again, thanks to you and your team for a great service and we look forward to dealing with you and your business again.

Thanks Steve.

Best wishes, Huw Jones

 

Emily Nott – Forever Living Business Coach

I rang Steve last week and requested a quote for a professional end of tenant clean on my carpets (I have pets!) He impressively, sent one of his boys around within the hour to assess my carpets. After then receiving a quote from Steve that afternoon for a dry clean, I was suitably impressed and booked the cleaning for a few days later.

Steve’s carpet cleaning expert arrived promptly, was very pleasant and got straight to work. I left him to his own devises and an hour and a half later he was done. The carpets looked fresh, clean and smelt fantastic! I’d go as far to say better than when we moved in!

Thank you Steve for a fantastic service from beginning to end. Every time I have dealt with you and your team I have been nothing but completely satisfied. I won’t hesitate to recommend you to my friends and family in the future.

 

Helen Morgan – Fake It Beauty

I asked Steve to come and put the love on the floor that he’s so known for in my new salon.

As usual Steve rose to the challenge!!!

I was so impressed with the flooring I had from Steve that I decided to have the same again.

Loads and loads of my clients have commented on the TLC flooring and it makes the new salon look awesome!

I would have no issues using and offering Steve’s services to others in the future.

Massive thank you,

Helen